Frequently Asked Questions
Everything you need to know about your KAILASFUGA experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking number so you can monitor its journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Do you ship internationally?
Yes, KAILASFUGA ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout.
How should I care for my KAILASFUGA garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label, typically involving cold machine washes and air drying.